Last Updated: March 26, 2026
Pride Travelers (“we,” “us,” or “our”) is committed to protecting your privacy and handling personal information in a transparent and secure manner. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you access or use our website, services, and communications.
1. Scope
This Privacy Policy applies to personal information collected through our website, communications, and travel planning services. It does not apply to third-party services that we do not own or control.
2. Categories of Personal Information Collected
We may collect the following categories of personal information:
- Identifiers: such as name, email address, telephone number, and IP address
- Customer Records: such as travel preferences, booking details, and communications
- Commercial Information: such as records of services purchased or considered
- Internet or Network Activity: such as browsing activity, device information, and interactions with our website
- Inferences: such as preferences and interests derived from your interactions with us
We do not intentionally collect sensitive personal information beyond what is reasonably necessary to provide our services.
3. Sources of Personal Information
We collect personal information from the following sources:
- Directly from you when you submit forms, inquiries, or booking requests
- Automatically through your use of our website
- From service providers and partners involved in delivering travel services
4. Purposes for Processing Personal Information
We process personal information for the following business and commercial purposes:
- To provide, manage, and fulfill travel services and bookings
- To communicate with you regarding inquiries, services, and updates
- To personalize travel recommendations and customer experiences
- To send marketing communications, where permitted by law
- To analyze usage, trends, and customer engagement
- To improve our website, services, and operational performance
- To comply with legal and regulatory obligations
5. Disclosure of Personal Information
We may disclose personal information to the following categories of recipients:
- Travel Suppliers: including airlines, cruise lines, hotels, and tour operators
- Service Providers: including providers of customer management systems, communication platforms, payment processing, data hosting, analytics, and website infrastructure
- Professional Advisors: including legal, accounting, or compliance advisors, where necessary
- Government or Regulatory Authorities: where required by law or to protect rights and safety
These third parties may operate independently and maintain their own privacy policies and practices. Once personal information is shared with such parties as necessary to provide requested services, their use and processing of that information is governed by their respective privacy policies. We do not control and are not responsible for the privacy practices of these third parties.
All service providers are authorized to process personal information only as necessary to perform services on our behalf.
6. AI and Automated Processing
We may use secure, enterprise-grade artificial intelligence tools, including services such as Google Gemini, to assist in analyzing customer data.
Such processing may include evaluation of:
- Travel preferences and interests
- Booking history and travel patterns
- Engagement with our services
This processing is conducted solely for internal business purposes, including service improvement, marketing optimization, and customer insights.
Automated tools are used in an assistive capacity only. No decisions that produce legal or similarly significant effects are made solely by automated means.
We utilize platforms that do not train on or retain personal data for model improvement. Personal information is processed only for the purposes described in this Privacy Policy.
You may request that your personal information not be used for automated analysis by contacting [email protected].
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to meet legal, accounting, and operational requirements.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to or restrict certain processing activities
To exercise these rights, please contact [email protected].
10. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have rights under the California Consumer Privacy Act and the California Privacy Rights Act (CPRA), including:
10.1 Right to Know
You have the right to request disclosure of:
- The categories of personal information collected
- The sources of that information
- The purposes for collection and use
- The categories of third parties to whom information is disclosed
10.2 Right to Delete
You may request deletion of your personal information, subject to applicable exceptions.
10.3 Right to Correct
You may request correction of inaccurate personal information.
10.4 Right to Limit Use of Sensitive Information
We do not use or disclose sensitive personal information beyond what is reasonably necessary to provide our services.
10.5 Right to Opt-Out of Sale or Sharing
We do not sell or share personal information as defined under applicable law.
10.6 Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
10.7 Exercising Your Rights
To submit a request, contact:
[email protected]
We may require verification of your identity prior to fulfilling your request.
11. SMS and Communications
If you opt in to receive text messages from us, you agree to receive service-related and promotional communications, which may include booking updates, travel reminders, and marketing messages.
- Message frequency may vary
- Standard message and data rates may apply
Consent:
By providing your phone number and opting in, you consent to receive text messages from Pride Travelers. Consent is not a condition of purchase.
Opt-Out:
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will no longer receive SMS communications unless you re-subscribe.
Help:
For assistance, reply HELP to any message or contact us at [email protected].
We do not share mobile information with third parties for marketing or promotional purposes.
12. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting the revised Policy with an updated effective date.
14. Contact Information
For questions or requests regarding this Privacy Policy or our data practices, contact:
Email: [email protected]